Privacy Policy

Privacy Policy

Protecting your personal data is important to us. This Privacy Policy supplements our General Terms and Conditions and explains how we collect, store and share personal data when you use Truckin.

By using Truckin and creating a Truckin account, you consent to our use of your personal data to the extent described below. Please therefore read this privacy statement carefully. If you have questions or concerns, you can contact us at (e-mail).

Our principles

We follow clear principles to protect your data and your privacy:

  • We provide full insight with regard to data protection and privacy.
  • You have control over the information you publish and share on Truckin.

Information that we collect

During the use of Truckin, we automatically collect certain information for statistical purposes. This information includes:

  • Your device type, browser and operating system
  • The IP address of the device you use to access Truckin
  • Sites that you visit and certain actions you perform

Truckin collects data about your use of the Truckin app, including your current location (so-called aggregate data), in anonymised form. This data is not linked to your identity in any way, apart from your IP address. By using Truckin, you explicitly agree to this data collection.

If you post comments and contributions in the individual categories of the Truckin app or Truckin website, these contributions will be saved.

If you wish to use additional functions of the Truckin app or the Truckin website, such as the job vacancy database, you will need to create a Truckin account. Register by sending an e-mail address and password using the Truckin app or website. We will store both of these to secure your access and log in to your Truckin account.

Additional personal data can be saved in the Truckin app or on the website. You can choose how much information to enter.

Truckin collects data about your use of the Truckin app or website, including your preferences for certain routes, parking, restaurants, accommodation, promotional activities etc. This data is linked to your Truckin account to give you a more personal and individual user experience. The data will not be shared with third parties

How we use and pass on personal data

We collect and use personal data to the extent necessary to enable the use of the Truckin app and website and improve your user experience. We will not share personal information with third parties, except for in the following circumstances:

  • For other users: Information that you post on your profile may be visible to other Truckin users.
  • Linked platforms: If you decide to link your Truckin account with other apps or social networks such as Facebook, Twitter or LinkedIn or share content using these networks. Truckin cannot accept any responsibility for these apps or networks. Ensure that you only link your account and only share content if you trust these apps.
  • If required by law: If we are legally restricted or required to do so, including by court order or due to similar legal requirements or requests.

If you use the Truckin job vacancy database, any personal data you enter into your Truckin will be visible to prospective employers in an anonymous form. It will not be possible to identify you personally in this way. However, if a potential employer is interested in you as an employee, Truckin is permitted to provide them with personal information such as your name and contact details. Potential employers could be located outside Germany or even outside the EU, so your data may be transferred to non-EU countries.

By using the Truckin job vacancy database, you explicitly agree to this non-anonymous use of your personal data.

PLEASE NOTE: Do not save any contact details in your Truckin account which could be accessed by unauthorised individuals as a result of contact between yourself and a potential employee.

Truckin may disclose your aggregate data to third parties in a completely anonymous form in order to provide you and third parties with information that may be relevant to your profession. This includes information on the use of roads, parking, restaurants and accommodation facilities on the route, etc. This data does not contain any information that could reveal your identity.

If you make posts on Truckin, these will be displayed in the topic related to the post so that it can be viewed by all Truckin users. Truckin is entitled to delete a post if it violates legal regulations, or if it could be offensive or defamatory in any other way. Truckin is not required to delete posts if you delete your Truckin account.

Deleting your account

If you want to delete your Truckin account, please send us an e-mail. Truckin is entitled to verify your identity before deleting the account to ensure that your Truckin account is not mistakenly deleted. If we delete your Truckin account, all personal data will be lost and cannot be restored. If necessary, please ensure that your content is backed up before deleting. Usage data processed anonymously by Truckin will not be deleted. It is not possible to identify you on the basis of this data.


Cookies are small text files stored on your PC, laptop or mobile device when you visit the Truckin app or Truckin website. These text files help to identify you when you revisit the Truckin app or Truckin sites.

Cookies and similar technologies help Truckin to better understand how our services are used. They also serve to improve the Truckin services. You have the option of preventing the storage of cookies on your computer and, if necessary, on your mobile device by changing the appropriate settings. However, this may limit the functionality of Truckin.

In addition to our own cookies, we work together with various companies on our website whose services help us to analyse how Truckin is used:

Google Analytics

Google Analytics and Google Web Optimizer are services provided by Google Inc. (“Google”). Google Analytics uses cookies to help us analyse the use of our website and apps. Information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the United States and stored there. Google will use this information to evaluate your use of the website, compile reports about website activities, and provide further services related to website and internet usage.You can find more information and a link to Google’s privacy policy here.You can disable the Google Analytics analysis on our and other websites at

Social plugins from Facebook, Google+ and Twitter

Our website and the app use social plugins (“plugins”) for the social networks Facebook Inc. (“Facebook”), Twitter Inc. (“Twitter”) and LinkedIn (“LinkedIn”). The plugins can be identified by the Facebook, Twitter or LinkedIn logos. If you use an application that has a social plugin, it will create a direct connection to the Facebook, Twitter or LinkedIn servers. We have no influence over the amount of data collected and used by Facebook, Twitter and LinkedIn using this plugin. To our knowledge, there is at least a possibility that these companies will save your IP address, even if you are not a member of Facebook, Twitter or LinkedIn. If you are logged in to Facebook, Twitter or LinkedIn, your visit to our website or use of our app may be linked to your Facebook, Twitter or LinkedIn account. Please read Facebook’s privacy policy (, Twitter ( and LinkedIn ( further information about the purpose and scope of the data collected.

Information regarding your data

Most of the personal information you share with us can be viewed and changed on your account page. Upon written request, we will inform you about the data which is stored about you.

Security information

Truckin works hard to protect information about our users and keep your personal information confidential. However, we cannot guarantee the security of information in your account. Unauthorised access, hardware or software errors and other factors could compromise the security of our users’ information at any time.

Changes to this data privacy statement

This privacy policy may be occasionally updated. We will adjust the date of validity on this page. Please take a look at this site from time to time to check for potential changes. If we make any significant changes to the use of your personal data, we will inform you via the Truckin app and website, or by sending an e-mail. The continued use of the Truckin app or website will be conditional on your acceptance of this revised privacy policy.